Tena koutou katoa, Talofa lava, Malo e lelei and greetings,

Welcome to the combined home page for the Long-Term Conditions Network and the Self Management Network. Rather than develop separate websites for both groups, (when many people will be interested in both) we've combined efforts and would love you to join in our discussions, forums and groups of interest.

The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for health plans, medical groups, and other providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys of ambulatory care. Use this guide to help your organization:

  • Cultivate an environment that encourages and sustains improvements in patient-centered care.
  • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses.
  • Develop strategies for improving performance.

Read the complete CAHPS Ambulatory Care Improvement Guide.

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Conference for General Practice 2018

The Conference for General Practice is an annual event that was organised by The Royal New Zealand College of General Practitioners. It was held at Auckland’s Aotea Centre between 26 – 29 July 2018, preceded by a Quality Symposium and a Learning and Education Workshop. View the presentations on Health Navigator website.

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Digital health and care congress 2018

This two-day congress provided a forum for health and care professionals to come together and learn from successful adoptions and practical implementations of digital health and care.

You can view presentations from this event on the Health Navigator website.

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Healthcare should be a team sport - an example of disruptive healthcare

When Eric Dishman was in college, doctors told him he had 2 to 3 years to live. That was a long time ago. One rectified diagnosis and a transplant later, Dishman puts his personal experience and his expertise as a leading medical tech specialist together to suggest some bold ideas for reinventing healthcare -- by putting the patient at the center of a treatment team. (Filmed at TED@Intel)

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Long-Term Conditions Conference - Shifting care closer to home

A Long-Term Conditions Conference, hosted by the Ministry of Health was held in Wellington on 27-28th February 2018. You can view presentations from this event on the Health Navigator NZ website. 

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A place to share stories, experiences and projects relating to long-term conditions, self management, e-health and quality improvement

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Blog Posts

Can virtual reality tackle phobias?

Posted by Health Navigator NZ on February 22, 2018 at 22:30 0 Comments

New and innovative treatments are being trialled to help treat anxiety. Read more about the use of virtual reality to help people address their phobias. …

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A new and powerful relationship with patients

Posted by Adam May on July 4, 2016 at 11:00 1 Comment

The NHS five year forward view talks about harnessing the 'renewable energy represented by patients and communities' and the need to 'engage with communities and…

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