Tena koutou katoa, Talofa lava, Malo e lelei and greetings,

Welcome to the combined home page for the Long-Term Conditions Network and the Self Management Network. Rather than develop separate websites for both groups, (when many people will be interested in both) we've combined efforts and would love you to join in our discussions, forums and groups of interest.

Health Navigator's latest videos

Health Navigator's latest videos discuss some of the ways people can get support to help them stay well when they have long-term conditions and how to get the most out of general practice visit.

Watch the videos from the links below.


Long-term conditions case studies

A series of videoed case studies have been created. From expanding the kaiāwhina role in LTC management, to Pacific Health, lived experience and peer support to spiritual care, there are research findings and tips for everyone. View the videos here.


What is the answer to the challenge of multimorbidity in New Zealand?

The increasing prevalence of multimorbidity, a growing ageing population and lack of success in addressing the negative effect of socioeconomic and cultural determinants of health are major challenges for New Zealand’s primary care sector. Self-management support strategies, personalised care planning, integrated care and shared health records have all been proposed as mechanisms to address these challenge

View the article here


New Zealand Dementia Foundation

New Zealand Dementia Cooperative is now called New Zealand Dementia Foundation. 

Visit the new website here


Courses for Working with CALD Patients

Courses for Working with CALD Patients"Courses for Working with CALD Patients" provide learners with insight and understanding on cultural dimensions, how different cultures respond to health related situations, different health concepts, faith-based practices, and differences in expectations from health systems.

Find out about the courses here


Managing anxiety about loss

David Kessler, the death and grieving expert, recently recommended four strategies for surviving and managing our anxiety about loss, which may be useful to you and your teams.

Find out more here


Responding to the Covid-19 crisis: Professor Don Berwick

Don Berwick, President Emeritus at the Institute for Healthcare Improvement, talked about how leaders can take care of themselves, and their teams during this crisis.


COVID-19 and diabetes special report

As this pandemic evolves rapidly, Research Review NZ has produced a special report to summarise what is currently reported in the literature on Diabetes and COVID-19.

Read more NZ_Diabetes_COVID_Special_Research_Review.pdf


Pressure injury prevention education videos

A suite of videos has been created to enable peer-to-peer education on the importance of pressure injury impact, prevention and treatment. The videos were developed by the Burwood Academy of Independent Living and the New Zealand Spinal Trust.

View the videos here


Whakakotahi evaluation reports

The Health Quality & Safety Commission’s primary care quality improvement programme commissioned an evaluation of its Whakakotahi project. The evaluation was carried out by Synergia.

View the reports here.


New SMSToolkit website launched

A much-needed NZ website providing healthcare professionals with information and resources about self-management support (SMS) is now live.

View SMSToolkit website here


Learning and education modules on understanding bias in health care

The learning and education videos below were developed for Wiki Haumaru Tūroro | Patient Safety Week 2019.

View the videos on the Health Navigator website here


Release of Statement on cultural safety and He Ara Hauora Māori: A Pathway to Māori Health Equity

The Medical Council, in partnership with Te Ohu Rata O Aotearoa (Te ORA), have released the Statement on cultural safety and He Ara Hauora Māori: A Pathway to Māori Health Equity.

Find out more here


Long-Term Conditions Conference 2019

A two-day conference was held on 21st and 22nd February 2019 in Wellington focusing on long-term conditions and organised by the Ministry of Health. View the presentations on the Health Navigator website



The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for health plans, medical groups, and other providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys of ambulatory care. Use this guide to help your organization:

  • Cultivate an environment that encourages and sustains improvements in patient-centered care.
  • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses.
  • Develop strategies for improving performance.

Read the complete CAHPS Ambulatory Care Improvement Guide.


Conference for General Practice 2018

The Conference for General Practice is an annual event that was organised by The Royal New Zealand College of General Practitioners. It was held at Auckland’s Aotea Centre between 26 – 29 July 2018, preceded by a Quality Symposium and a Learning and Education Workshop. View the presentations on Health Navigator website.


Digital health and care congress 2018

This two-day congress provided a forum for health and care professionals to come together and learn from successful adoptions and practical implementations of digital health and care.

You can view presentations from this event on the Health Navigator website.


Healthcare should be a team sport - an example of disruptive healthcare

When Eric Dishman was in college, doctors told him he had 2 to 3 years to live. That was a long time ago. One rectified diagnosis and a transplant later, Dishman puts his personal experience and his expertise as a leading medical tech specialist together to suggest some bold ideas for reinventing healthcare -- by putting the patient at the center of a treatment team. (Filmed at TED@Intel)


Long-Term Conditions Conference - Shifting care closer to home

A Long-Term Conditions Conference, hosted by the Ministry of Health was held in Wellington on 27-28th February 2018. You can view presentations from this event on the Health Navigator NZ website. 


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A place to share stories, experiences and projects relating to long-term conditions, self management, e-health and quality improvement


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Blog Posts

Can virtual reality tackle phobias?

Posted by Health Navigator NZ on February 22, 2018 at 22:30 0 Comments

New and innovative treatments are being trialled to help treat anxiety. Read more about the use of virtual reality to help people address their phobias. …


A new and powerful relationship with patients

Posted by Adam May on July 4, 2016 at 11:00 1 Comment

The NHS five year forward view talks about harnessing the 'renewable energy represented by patients and communities' and the need to 'engage with communities and…




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